Kenton Karpets
About the company
Kenton Karpets is a family-run business with a father, son, and daughter working for the company. Peter founded the company in 2002, and it has been established since the early 2000s.
The business moved stores from Kenton to Westerhope in 2006. Alex joined as an apprentice in 2014 and became a qualified carpet fitter in 2017. Amelia joined in 2020 for front of house, admin, and accounts. The company operates a 5,500 square foot showroom. Services include carpet whipping and binding, free measuring and planning, an uplift and removal service, and arranging fitting.
What customers say
Based on genuine customer reviews
Reviews
Reviews are taken from publicly available sources.
Excellent professional family run business. Brilliant customer service from start to finish with owner Peter, daughter and son fitter Alex. We are so happy with our hallway & loft carpet. The fitting service by Alex & colleague was fantastic. We will be back in the future! Very happy customers!
Absolutely brilliant service from Kenton Karpets. Measured on Wednesday, fitted by Saturday afternoon! 🤯 Brilliant range, super helpful crew and the pricing is spot on 👌🏻 used them for 5 rooms so far and wouldn't hesitate to go to them for more.
Great service. Had a carpet fitted and the lads where brilliant. Would definitely use again
Proper old fashioned service, from choosing carpet, until fitting today, Tony who we dealt with at showroom, extremely helpful when we were looking for a new bedroom carpet, took our order, just before Xmas, which would of been done before Xmas, but we had to defer due to work not being completed, not a problem, just let me know when, and he got it sorted very quickly, after we placed our order, Alex the fitter and his mate, (cannot remember his name sorry) Turned up before appointment time and grafted immediately, absolute perfect job, and all hoovered up!!! Even took a remnant away to have it whip edged into a rug for us! 100% recommend to anyone for the incredible service, all staff very helpful and pleasant, proper old fashioned service with a smile!
Excellent service from start to finish. Excellent choice, first class show room staff and fitters. Fantastic job guys, thank you so much!
Highly Recommended so visited store where unbelievable choice available. Immediately attended to by professional friendly assistants who gave helpful advice and guidance to ensure we chose a product to match our requirements. Piers the senior estimator conducted an on-site visit to measure and cost the various options. Once carpets for stairs and lounge chosen and LVT for hallway a small deposit secured ordering and purchase. Carpets fitted by the hugely experienced Alex and Jack. Followed by LVT specialist Joiners Peter and Joan who all completed the task to a highly professional and impressive standard. Completely satisfied at every stage by this 5* service from everyone involved both in the showroom and outside fitting. Sandra and Tony Young
NOT HAPPY AT ALL. Expecting delivery today Thursday 13th November of a carpet to a house I’m moving into so is empty and been waiting since 9am. Having got to 2 pm I phoned KK and was informed the carpet would be here within 2 hours. Phoned again at 4 pm and told the carpet was down for the last delivery. Hole day wasted from a company that seems to pride themselves on there professionalism but not the common sense to give a timeframe on when a delivery will be made, even after phoning twice, oh 4.50 pm STILL WAITING
Carpet fitters & shops in Newcastle upon Tyne compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 9 businesses in this category in Newcastle upon Tyne are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | Carpet Discount Centre Ltd | ★ 4,9 | 51 | Yes |
| 2 | Flooring Superstore | ★ 4,8 | 331 | Yes |
| 3 | Tyne carpets and beds limited | ★ 5,0 | 12 | Yes |
| 4 | P J Carpets | ★ 4,7 | 66 | Yes |
| 5 | Foxglove Flooring | ★ 5,0 | 1 | Yes |
| 6 | Kenton Karpets (this page) | ★ 4,6 | 119 | Yes |