Flooring Superstore

We only popped in to take a look and ended up buying wall tiles and flooring. Martyn was so helpful, we weren’t sure what flooring would go with the tiles we liked and he spent time helping us find the perfect tiles. Great customer service, would 100% recommend.

if all goes well it is fine; if you return some flooring the shop cannot do a refund; it's up to head office; but there is nobody at "head office" to talk to - has to be done via live chat; ok so did that - was told it would be sorted that day; a week later - still no refund; I guess i will have to get a refund via the credit card company - more hassle .. Clearly Flooring Superstore focus on sales, getting your money, once they have it .. they do not seem to care much ..

We ordered wood laminate flooring and used the shop's fitter, Paul from Alpha Flooring. He did a fabulous job, fitting Flooring to our hall, kitchen and dining room. It looks great👍 . He did such a good job we hired him direct to subsequently supply & fit living room carpet. He was clean, tidy & reliable, couldn't have asked for more.

Kevin was fantastic today. No pressure sell, just great service

Great service, Kevin was very helpful, would definitely recommend the Flooring Superstore

I had such a wonderful experience at Tapi Carpets & Floors, ( Hedge End, Southampton), all thanks to David! From the very first moment, he was warm, welcoming, and genuinely interested in helping me find exactly what I needed for my home. He was incredibly knowledgeable, patient, and attentive to every detail. He guided me through the options with honesty and professionalism, making the whole process feel easy and enjoyable. I ended up choosing a beautiful floor and a gorgeous carpet that have completely transformed my little home. The quality is outstanding, and I couldn’t be happier with the result. David was kind, friendly, and exceptionally helpful throughout. He took the time to explain everything clearly, answered all my questions, and made sure I felt confident in my choices. Yes… he left me “tapi” — which in Greek means without a penny in my pocket! 😊 But it was absolutely worth it for such stunning results and such excellent service. Thank you, David, for your professionalism and your lovely attitude. I truly appreciate the care you showed, and I would highly recommend him to anyone looking for quality flooring and outstanding customer service.

I was looking for hard flooring at the Hedge End Store. Chris helped me choose the right flooring which I appreciated. Chris diligently assisted me with all my queries and nothing was too much trouble. I would highly recommend this store.