Floor Giants in Cardiff is built around Jamie, mentioned in nearly every review for friendly, knowledgeable help choosing carpet, LVT and wood flooring, often working alongside PJ and Paul. Reviewers describe staff patiently working through multiple quotes for whole-house flooring jobs mixing carpet and LVT, entertaining children during long showroom visits, and offering competitive prices after customers had shopped around elsewhere. Several customers highlight that the company arranges its own fitting team as well as sales, meaning upfront costs are clear rather than needing to source a separate fitter. Reviewers consistently describe quick order and delivery turnaround and a relaxed, unpressured buying experience. No recurring negative themes appear across the reviews. As a flooring shop in Cardiff, Floor Giants Cardiff holds a 4.9-star average from 202 Google reviews.
Reviews
4.9 / 5 · 202 totalWe've phoned FG the day before and spoken to Jamie, he was quiet helpful over the phone. On next day we came to the FG showroom Jamie was absolutely brilliant. Helped us to choose the flooring and advised us on best products. Given us good deals and he was good with our kids too.
Paul and Mike were very helpful I walked in at the end of the day and got served and sorted in 20 mins. Friendly staff I hope the products are as I expect to complete a 5 stars experience
Went to visit the floor giants off chance, bumped in to Jamie, who was more than happy help, happy and friendly gave me advice, came back the week after and still more than happy help, with what i needed. I ended up purchasing the floor at a reasonable and affordable price. I would highly recommend!!
Jamie was really helpful. Assisted us with the best possible option for our kitchen floor with advise on installation. 5 stars
Jamie is always welcoming and knowledgeable assisting us with our designs. Nothing is too much for him, always helpful even when I’m a nightmare customer being indecisive. The quality of the flooring is outstanding too. Hence why we keep going back - outstanding service and quality - thank you!!!
Highly Recommend Floor Giants Cardiff!! Jamie was very friendly and helped us decide the right flooring for our circumstances. He ordered the flooring for us and within a week we could pick it up! We will definitely be going back here if we need any other flooring!
First time in floor giants and fantastic service. We had been to other flooring places but were instantly relaxed in here. We had the children with us and that was no bother and entertained them. When it came to flooring Jamie and pj's knowledge was second to none. They listened to our needs and gave us all the best recommendations available. We ended up getting the whole house flooring here. Fantastic service.