Direct Wood Flooring in Coventry is a wood flooring showroom where Logan is named in review after review for knowledgeable, unhurried advice, alongside colleagues including Lee, Chris, Emily and Anita. Reviewers describe a wide selection to view in the showroom, with staff explaining the pros and cons of different wood flooring types and matching products to existing furniture or previous online research. The company does not hold stock on site but orders flooring for delivery to the customer's door within a few days, with several reviewers noting good prices and a genuinely no-pressure sales approach. Service is consistently described as friendly, efficient and well suited to customers who arrive with little prior knowledge of flooring options. As a flooring shop in Coventry, Direct Wood Flooring holds a 4.7-star average from 172 Google reviews.
Reviews
4.7 / 5 · 172 totalAndrew and his team were simply excellent with customer care.
Logan was brilliant, excellent customer service!!! Very personable which made our experience stress free!!
Highly recommend DWF. I'd been to another flooring superstore but found the staff really unhelpful. Could not have had better customer service here. Logan was friendly the moment we stepped into the store. He quickly found the flooring I'd been looking at on the Internet from my vague description. He suggested a few alternatives which he thought might suit our wood furniture better and laid the samples out. We left the shop a short time later having purchased flooring for the pretty much the entire house, to be delivered to us as we need it. Price was very good too.
Brilliant service from Logan. A very knowledgeable and polite guy. He came up with some great ideas and suggestions which made our decisions a lot easier. Would highly recommend DWF.
Logan was fantastic, helped us choose the right flooring for us and was very informative. Great customer service! Would recommend
Logan offered Great customer service with helpful advice and useful information about different wood flooring. Very helpful!
Logan, Emily and Anita gave great service.