CFC City Flooring Centre on North Street in Belfast is repeatedly praised for staff including Gareth and Mark, credited with helpful in-store advice on carpet and wooden flooring, and fitters such as Sean, Andy, Darren and Thomas, described as friendly, punctual and careful around freshly decorated homes. Customers highlight fitters protecting walls and doors during work, cleaning up thoroughly, and completing whole-house jobs to a high standard, with several long-standing customers of ten years or more. Set against this, a couple of reviewers describe more serious problems: one found a staff member rude and dismissive on the phone, and another described poor-quality carpet fitting that damaged new skirting boards and left carpet lifting. As a carpet and flooring shop in Belfast, CFC City Flooring Centre - North Street holds a 4.4-star average from 198 Google reviews.
Reviews
4.4 / 5 · 198 totalEmailed them months ago asking about a product I seen on their website, never got a reply. Finally got around to calling them and had quite a rude member of staff tell me that the website was never updated and to not go by it. When I asked about the product I was told they didn't do and they just hung up the phone. Absolute terrible customer service. Would definitely not recommend this business.
Thank you for doing an amazing job with my carpet I love it. From entering the store and picking the carpet to the 2 gentleman coming to put the carpet down the service has been brilliant. I was told when you were coming to put the carpet down and it was very reliable which is great when you are working. I would definitely use your service when I need new floors. I was also left some left over carpet that I can use for my wardrobes. Thank you so much
I cannot recommend CFC highly enough! From the help I received in the show room from Gareth, right through to the 2 fitters who were lovely and did an amazing job, honestly 5 star review for these guys! Thank you so much!!
I had my flooring done yesterday with you guys, Andy arrived early morning singing, A lovely guy with a great attitude, nothing was any trouble as in moving furniture etc, my floors are beautiful and perfectly done, I highly recommend ⭐️
Delighted with the work that Darren did on my home new wooden floors and Andy who was here to do my bathroom vinyl. Both gents were professional friendly called before arriving give estimated times which was a great help. Thanks to Mark CFC who helped me pick my floors and make time process simple I've always used CFC from I moved into my flat over 10yrs ago and will continue to use the store great value.
Extremely happy with new flooring . Thomas the fitter is an amazing guy nicest human ever . Would highly recommend
Excellent service and product support from Gareth and the team from CFC. Very helpful advice as to what kind of flooring would be best suited to our needs. All the work - purchasing, delivery and installation was superb. Very highly recommended. Colin&Barbara.