United Carpets and Beds on Melton Road in Leicester is built around a familiar sales team, with Kyle mentioned in nearly every review alongside colleagues Munaf, Imtiyaz and Omar, all praised for friendly, unhurried help choosing carpets and vinyl flooring for kitchens, bathrooms and whole houses. Customers describe staff taking hours to talk through colours, thicknesses and materials, cutting carpet to size in branch, and sorting out payment issues without fuss. Set against this mostly warm picture is one detailed complaint about a kitchen and bathroom vinyl installation that bubbled and was cut poorly, where the customer felt misled about the product and said the shop wouldn't take responsibility for the fitter it recommended. As a carpet and flooring shop in Leicester, United Carpets and Beds Leicester Melton Road holds a 4.7-star average from 286 Google reviews.
Reviews
4.7 / 5 · 286 totalAmazing service from Kyle and Waj. So helpful and friendly, the prices are so cheap for amazing quality! They went above and beyond for us, so happy with our new carpets!
Went to this branch this morning with my mother in law. We were looking vinyl flooring for the kitchen. Kyle the assistant who was there by himself was very helpful and understood our requirements. Bought the vinyl flooring after having a good conversation with him. Excellent shopping experience and Kyle is a credit to the company.
Munaf & Kyle were fantastic. Very helpful guys, made the sale, great service, just what a customer likes. Very personable too.
Excellent customer service from Kyle and Imtiaz! They were both very friendly, helpful, and took the time to help us choose the perfect carpet. They made the whole process easy and stress-free. Highly recommend their excellent service!
I had a great experience at this carpet shop, and I especially want to thank Kyle for his outstanding customer service. Kyle was incredibly helpful, friendly, and patient throughout the whole process. They took the time to answer all my questions, offered honest advice, and made choosing the right carpet so much easier. It's refreshing to meet someone who genuinely cares about helping customers. Excellent service and a great experience—I would definitely recommend this shop!
Amazing range of carpets. Imtiyaz Bhai was ace in helping pick out a carpet fory house, he fully took into account my needs. Thank you for making my retail journey simple.
Went to look at carpets for our stairs today and Kyle came to help us, such a lovely gentleman. He helped us out with different types and was very kind and helpful. Will definitely go back when we need other carpets for our home.