Floor Direct Ltd – Flooring Supply & Fit in London

I couldn’t recommend Floor Direct more highly! They redid the flooring in my basement and also completed some joinery work, and I’m absolutely thrilled with the result. Everything looks perfect and the quality of the workmanship is excellent. The entire project was completed in a timely and professional manner, communication was easy throughout, and their pricing was very fair, especially considering the quality of the finished work. It was such a positive experience from start to finish, and I would highly recommend Floor Direct to anyone looking for flooring or joinery work in London. I’ll absolutely be using them again for any future projects!

Am well pleased with this laminate on my bedroom floor thank you Terry and the team for fitting me in as I know you were busy thank you I knew you worked hard till late last night and many thanks for taking the left overs this morning highly recommended !Will be back for the carpet on the stairs when I move back in much appreciated!

Absolutely disgusting customer service the man was extremely rude he wanted 3.3 thousand pounds without even doing a home visit the attitude stunk he was very ignorant said I could shop elsewhere I explained I was on benefits and he said I know. he didn’t want to give me a good deal overpriced attitude was very unprofessional I was quickly angered at his arrogance and then the lady called me and said I’m just calling to ask was it you who came in with your KID like how disrespectful then I responded yes and she said good I was calling to cancel your appointment again very rude I will now take my business to tapi carpet who will do everything in total for 2.1thousand pounds for everything avoid this place the flooring wasn’t even nice or good quality either I would advice not even 1 star he clearly tried to embarrass me and if I’m wrong I would say they do not like black or mixed people in here the atmosphere was extremely negative and the shop looked a mess

They have been great - very responsive, fair prices and the floors look fantastic. If I needed floors again, I'd go back to Floors Direct. Highly recommend!

Had a carpet replaced by the team: professional, clear communication and a very tidy job with appropriate care taken in my new home. No griping about parking or the usual problems of getting things done in inner London. Very pleased!

Recently had old carpet removed and LVT installed throughout my flat. Terry and Sam were incredibly helpful throughout the process, offering a really competitive quote and supplying high quality materials. The fitters were excellent and completed the job a day early - would definitely recommend Floor Direct!

I have been using Floor Direct for the past three years, and they have consistently done an excellent job. I’ve trusted them with flooring across all the rooms in my home, and the quality of their work has always been outstanding. Their team is reliable, professional, and delivers great results every time. I wouldn’t hesitate to recommend them to anyone looking for high-quality flooring services.