Carpets Direct Bristol receives many positive reviews naming fitters including Sunil, Ajab and Mohabad for quick, professional carpet fitting and repairs at short notice, alongside staff praised for good advice on carpet and underlay. Customers describe competitive prices and same-day fitting when moving into new homes. However, a significant number of reviews describe serious problems with specific jobs: carpets not properly stretched or aligned, defective carpets with visible stripes or factory faults, and, in more detailed complaints, poor communication once payment had been made and installation work, including LVT flooring, left poorly finished with visible gaps and damage to walls and skirting boards. Several of these customers say follow-up requests for a fix went unanswered. As a carpet shop in Bristol, Carpets Direct Bristol holds a 4.7-star average from 204 Google reviews.
Reviews
4.7 / 5 · 204 totalExcellent customer service buying and fitting carpet from Carpet Direct Bristol.
Amazing service from the fillers. Very professional and speedy. Would 100% recommend!
Great last minute fitting/repair by Sunil, very helpful and reasonable price.
Sunil and Ajab had amazing customer service and a speedy service. Any problems that appeared we compromised and we sorted everything out with no argument and made sure everything was suited and set up for even the future. I will be returning when the time comes.
Used them for years but my last experience was a nightmare. Stripped carpet not aligning Not stretched at all when I complained they said they’d return to sort it out, never happened! A COMPLETE WASTE OF MY MONEY Although I will say it’s mainly down to the fitters not the shop
Reliable, and friendly service with good value. Fitter mohabad did very good job with in a day. Recommend 100%.
I came in looking for a carpet and they were very helpful. Told me about the best carpet for my needs and gave me a very good price. Would recommend to anyone!