Flooring Superstore

Ordered my Engineered wood flooring with fitting for my new home. The service in store from the team was fantastic! Made me feel at ease the whole time carefully explaining everything. Fitting service was easy and straight forward, my order got delivered into store for the fitter to collect and bring to the Job the fitter was also brilliant. I will definitely be back in the future! Thank you!

Awful experience, would never touch them again. Was looking to get flooring done for a spare room before moving house. Was told it can be delivered in 2-3 days so no issues. Place an order and book delivery although get told it would be sometime over the course of 3 days instead of a definitive day, which really should have been the first warning. The day of delivery comes and nothing turns up, so call the store later in the evening and get told the carperts all have a lead time of 4-5 weeks and wont be able to arrive before we have to move house and have to have the flooring installed. So we then have to get a refund and run around every other local store to find someone who can do the job in a week timeframe which isnt easy. Was also asking about turf for the new home and was originally told by the same sales person that as there was a deal on we can just out a bare minimum order in to "secure the deal" and put delivery back. Then when we were ready can adjust the order and have the deal still in place. Asked again a week later and was told that when you place an order it gets cut immediately so you cant put a minimum in to secure a deal which is complete opposite of what he said a week before. All the above was from the same salesman. Terrible experience which almost ruined selling our home, would avoid place at all costs.

Bernard and the team was amazing and fitting was 5* Reviews

Needed new vinyl for our kitchen after a dishwasher flood. I wasn't sure what to choose but the advice on quality and durability given by the assistant Louis was excellent and we were delighted with our choice and especially the price. Much lower than we expected. Will definitely be back in the future when we need other flooring.

We called up to order astro grass today , spoke to someone called William. Who made it a very simple and seamless process, knowledgeable and professional, ordered up and paid via email, didnt have to go into store. Very easy process... ordered to be delivered for next week Will definitely be back

Very pleased with the oak wooden floor we ordered, which was exactly as expected. And we were particularly pleased with with the fitter they provided, Haris, who did an outstanding job. Thank you.

I visited this store recently and was very well welcomed by Mr. Dafydd. Thanks to his advice, everything became much easier and I was able to choose the right flooring for my home. I highly recommend this store and especially Dafydd’s service — excellent customer service.