Carpetright

We were given such helpful care and attention by the deputy manager whilst looking for a remnant. We got one that was perfect and had even been reduced in price the day before. It is beautiful quality and fits perfectly in colour and size. He couldn't have been more friendly and helpful. Thank you, Ruth and Allan Chesney

Fantastic service and range of options to choose from. Very knowledgeable and kind staff went out of their way to assist me. Harley was first to greet me and ask what I was in need of. Honourable mention to Keith and Adam aswell. Great team!

Such appalling and misleading service and behaviour recieved from keith and worse the store manager Adam, i give the store a Big fat ZERO, who failed to give full information on the removal of old carpet which resulted in my 80yr old mother paying out extra £40 none of which was mentioned clearly on the invoice. We rang the store only to be on the receiving end of an arrogant, condescending store manager where he wont even give his full name and just said Northampton store. Very poor service, go shop else where unless your okay with this kind of misleading misinformation. Ali

The members of staff in Carpet Right at Nene Valley were very knowledgeable and friendly. They helped me find a carpet within my price range, and was able to deliver my carpet within my time frame and fit it too! Fitters were friendly and professional not to mention fast! Thank you you everyone at Carpet Right!

I would highly avoid, After receiving a initial quite I decided to pay for it £2,100 not INC fitting. We was told it would be fitted by the end of the month, however what I failed to notice as this wouldn't be the case and the delivery dates and fitting dates would change so many times. 16/10/22 - I spoken to and was reassured by (Addy - Name spelling could differ) we then arranged for a split fitting on the 29/10/22 and was told he'll book that in. Dated - 24/10/22, I was now informed that they don't fit the vinyl they sell unless it was on the bathroom only, so this is now making me very hesitant if they'll even do a good job. Let alone when we'd actually get our carpet fitted, was originally the 29/10/22, then 05/11/22 then 07/11/22 and now towards the end of the month, but there is still loads of room for them to change this. Refusing to give me the measurements now to. Avoid like the plague

Well where do I start Phil the manager of this store in Northampton was so rude to me he had me in floods of tears and to top it off I gave the sizes of my rooms which were done by a professional and carpet right worked out the meter age I needed and after fitting hall stairs landing and front room I had 350cm by 310cm left over a total of £305 left over so angry I am a single mum of 5 and really couldn’t afford to loose that amount of money Go elsewhere as the entire experience was traumatic and had a major impact on my mindset after escaping domestic violence and having a disabled child and having to do a entire house after fleeing the area we lived in at short notice and now having to deal with all this has been to much to deal with.

Paid almost over £400 for a piece of carpet to be whipped and turned into a rug. Ive patiently waited 8 weeks so far for my order. Was advised by Keith 2 weeks ago to call back 2 weeks later, called him back this week only to be told I need to call the Milton Keynes store! Feel like I’m being messed around here and given the run around…. Only used you guys as you’d pestered my interior designer for business!! Wont be using again or recommending….!!! Absolutely livid!!