The Floor Store
About the company
The Floor Store is a carpet fitter and shop based in Reading. It has been delivering quality since 1986 and has over 30 years in the business. The company sources all products directly from the manufacturer. Its staff are trained and experienced, and it has a UK-based team.
The Floor Store sells engineered wood, laminate and luxury vinyl flooring. It can put customers in touch with tradesmen to fit their new floor and works with a network of experienced joiners. The company delivers floors to locations across the UK and Ireland.
What customers say
Based on genuine customer reviews
Reviews
Reviews are taken from publicly available sources.
Nathan was really helpful and showed us all the flooring and door options. He was quite knowledgable and guided us with all our questions. Helped us a lot with deciding on our options. Also, you get upto 3 free flooring samples to take home making it even easier for you to decide. Amazing experience.
Justin was absolutely amazing and very helpful. He gave us a lot of support when choosing our tiles. We were unsure which to choose and he managed to help us make a final decision. Extremely friendly and supportive. Thank you Justin. 😊
Tried this store due to issues with flooring I got online from another supplier which could have delayed my bathroom project . Nathan was super helpful , provided info and even found the flooring that was not even on the shop floor which only just arrived into the store with the on the day delivery . Legend . Thank you
The team at Door Store (Marc & Justin) were fantastic. Knowledge and customer service was 5*. They really went out of their way to provide a top notch service. Would highly recommend
I placed a small order for some angle trims which were 2 metres long so I anticipated slightly high delivery charges and happily paid. Just after confirmation of the order, I received a phone call from a very polite member of staff informing me I hadn't given them complete delivery address details which I then did. The staff member then explained that they had another option for delivery and credited me a very decent percentage of the delivery charge. Rarely these days do you find such an honest and helpful company to deal with. I highly recommend them and thank them so much for fantastic, efficient, honest service. Brilliant!! Steve Rose.
I came here to check flooring. On the receptionist was very nice helpful the help me to find exact Wood flooring for me
This brand was absolutely amazing with their customer service. Mark was great at helping me with information so I can choose the correct flooring, he was quick at sourcing my flooring and helping me get them onto the car.
Carpet fitters & shops in Reading compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 11 businesses in this category in Reading are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | The Floor Store (this page) | ★ 5,0 | 1245 | Yes |
| 2 | Zam Flooring Ltd | ★ 5,0 | 180 | Yes |
| 3 | SMH Carpets | ★ 5,0 | 87 | Yes |
| 4 | Carpeteman | ★ 5,0 | 67 | Yes |
| 5 | 1st Choice Carpet Fitters - Berkshire | ★ 5,0 | 13 | Yes |